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1px;font-weight:800}.faq-admin-breadcrumb strong{color:var(--ink);flex:none}.faq-admin-loading{border:1px solid var(--line);color:var(--muted);text-align:center;background:#fff;border-radius:16px;margin-top:22px;padding:60px 20px}.faq-admin-panes{grid-template-columns:minmax(240px,.85fr) minmax(270px,1fr) minmax(320px,1.15fr);gap:12px;min-height:590px;display:grid}.faq-admin-pane{border:1px solid var(--line);background:#fff;border-radius:15px;min-width:0;overflow:hidden}.faq-admin-pane>header{border-bottom:1px solid var(--line);background:#fbfbfa;justify-content:space-between;align-items:flex-start;gap:10px;min-height:70px;padding:16px;display:flex}.faq-admin-pane h2{margin:0 0 4px;font-size:13px;line-height:1.45}.faq-admin-pane header p{color:var(--ink-soft);margin:0;font-size:9px}.faq-admin-pane header>button{border:1px solid var(--brand-coral-border);background:var(--brand-coral-subtle);color:var(--orange-dark);cursor:pointer;border-radius:8px;flex:none;padding:7px 9px;font-size:9px;font-weight:800}.faq-admin-pane-body{height:520px;padding:10px;overflow-y:auto}.faq-admin-item-list{gap:8px;display:grid}.faq-admin-card{background:#fff;border:1px solid #e8e6e1;border-radius:11px;gap:8px;padding:10px;display:grid}.faq-admin-card.selected{border-color:var(--brand-coral);box-shadow:0 0 0 2px var(--brand-coral-soft)}.faq-admin-card.inactive{opacity:.75;background:#f6f6f4}.faq-admin-card-meta{justify-content:space-between;align-items:center;gap:8px;display:flex}.faq-admin-select{color:var(--orange-dark);cursor:pointer;background:0 0;border:0;padding:0;font-size:9px;font-weight:800}.faq-admin-select:disabled{color:var(--muted);cursor:default}.faq-admin-kind{color:#67706c;background:#f0f1ef;border-radius:999px;padding:3px 6px;font-size:8px;font-weight:800}.faq-admin-kind.overridden{color:#985713;background:#fff0e5}.faq-admin-kind.custom{color:#315f91;background:#eaf4ff}.faq-admin-kind.changed{color:#985713;background:#fff3df}.faq-admin-card input[type=text],.faq-admin-card>input,.faq-admin-card textarea{width:100%;color:var(--ink);font:inherit;background:#fff;border:1px solid #dedbd6;border-radius:8px;padding:8px 9px;font-size:11px;font-weight:700;line-height:1.55}.faq-admin-card textarea{resize:vertical;font-weight:600}.faq-admin-card-actions{flex-wrap:wrap;align-items:center;gap:5px;display:flex}.faq-admin-card-actions label{color:var(--ink-soft);align-items:center;gap:4px;margin-right:auto;font-size:9px;font-weight:700;display:flex}.faq-admin-card-actions button{border:1px solid var(--line);color:var(--ink-soft);cursor:pointer;background:#fff;border-radius:6px;padding:4px 6px;font-size:8px;font-weight:700}.faq-admin-card-actions button.danger{color:#a22d24}.faq-admin-card-actions button:disabled{cursor:not-allowed;opacity:.35}.faq-admin-empty{color:var(--muted);text-align:center;margin:0;padding:46px 16px;font-size:10px}.faq-preview-modal{width:min(760px,100%)}.faq-preview-body{min-height:430px;padding:4px 24px 24px}.faq-preview-body>nav{min-height:34px;color:var(--muted);align-items:center;gap:6px;font-size:10px;display:flex;overflow-x:auto}.faq-preview-body>nav button{color:var(--orange-dark);font:inherit;cursor:pointer;background:0 0;border:0;padding:0;font-weight:800}.faq-preview-list{grid-template-columns:1fr 1fr;gap:9px;padding-top:10px;display:grid}.faq-preview-list>button{border:1px solid var(--line);min-height:54px;color:var(--ink);text-align:left;background:#fff;border-radius:11px;justify-content:space-between;align-items:center;gap:12px;padding:11px 13px;font-size:11px;font-weight:700;display:flex}.faq-preview-list>button span{color:#a4aca8;font-size:16px}.faq-preview-list>button.other{background:#fafbf9;border-style:dashed;grid-template-columns:1fr;display:grid}.faq-preview-list>button.other small{color:var(--muted);font-size:9px;font-weight:500}.faq-preview-actions{padding:0 24px 22px}.faq-preview-actions button{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:9px;padding:9px 13px;font-weight:800}@media (max-width:900px){.employee-header{height:64px;padding:0 17px}.employee-header .brand-lockup,.employee-header .brand-lockup>div{min-width:0}.employee-header .brand-lockup>div>span{text-overflow:ellipsis;white-space:nowrap;max-width:180px;overflow:hidden}.employee-menu-toggle{flex:none;align-items:center;display:inline-flex}.employee-header-menu{z-index:10;border:1px solid var(--line);background:#fff;border-radius:14px;max-height:calc(100vh - 82px);padding:10px;display:none;position:absolute;top:calc(100% + 1px);left:12px;right:12px;overflow-y:auto;box-shadow:0 16px 42px #34323024}.employee-header-menu.open{gap:4px;display:grid}.employee-header .employee-header-menu>a,.employee-header .employee-header-menu>button:not(.avatar){text-align:left;justify-content:space-between;align-items:center;width:100%;padding:11px 12px;display:flex}.employee-header .employee-header-menu .avatar{justify-content:center;align-items:center;margin:5px 0 2px 12px;display:inline-flex}.employee-header .account-menu-wrap{width:100%;display:grid}.employee-header .employee-account-menu{width:100%;box-shadow:none;background:var(--brand-coral-subtle);margin-top:7px;position:static}.employee-header .account-facilities ul{max-height:150px}.employee-header .account-actions a,.employee-header .account-actions button{min-height:44px}.profile-page{min-height:calc(100vh - 64px)}}@media (max-width:850px){.admin-shell{grid-template-columns:1fr}.admin-sidebar{flex-direction:row;align-items:center;gap:18px;height:auto;min-height:0;padding:16px 20px;position:static}.admin-sidebar nav{margin:0;display:flex;overflow-x:auto}.admin-org{display:none}.admin-main{padding:28px 18px 60px}.admin-summary{grid-template-columns:repeat(3,1fr)}.admin-header{align-items:center}}@media (max-width:560px){.admin-sidebar{flex-wrap:wrap}.admin-sidebar nav{width:100%}.admin-sidebar nav a{padding:9px 10px}.admin-header{flex-direction:column;align-items:flex-start}.admin-header .admin-add{width:100%}.admin-summary,.form-grid,.source-tabs{grid-template-columns:1fr}.modal-backdrop{padding:8px}.knowledge-modal{max-height:calc(100vh - 16px)}.topbar-actions a{display:none}.topbar-actions a.history-link,.topbar-actions a.escalation-link{padding:7px 6px;display:block}.history-main{width:calc(100% - 28px);padding:30px 0 60px}.history-heading{flex-direction:column;gap:16px}.history-heading h1{font-size:25px}.history-heading .history-new{text-align:center;width:100%}.history-item{padding:16px}.history-detail-nav{margin-bottom:25px}.history-detail-nav .history-new{padding:9px 11px}.history-user-message{width:88%}.history-answer-card{padding:19px 16px}.history-message-meta time{display:none}.escalation-list-item{grid-template-columns:minmax(0,1fr) auto}.escalation-list-item>b{display:none}.escalation-detail-heading h1{font-size:24px}.escalation-detail-grid>section{padding:18px 16px}}@media (max-width:900px){.member-filters{grid-template-columns:1fr 1fr}.member-name-search{grid-template-columns:minmax(0,1fr) auto}}@media (max-width:600px){.member-panel .panel-heading-actions{flex-direction:column;align-items:flex-start}.member-panel .panel-heading-actions>button{width:100%;min-height:40px}.member-filters{grid-template-columns:1fr;padding:14px}.member-name-search{grid-template-columns:minmax(0,1fr) auto}.member-table-wrap{display:none}.member-card-list{border-top:1px solid var(--line);gap:10px;padding:14px;display:grid}.member-card{border:1px solid var(--line);background:#fff;border-radius:12px;gap:13px;padding:15px;display:grid}.member-card header{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.member-card header strong{overflow-wrap:anywhere;min-width:0;font-size:13px}.member-card dl{gap:9px;margin:0;display:grid}.member-card dl>div{grid-template-columns:72px minmax(0,1fr);gap:8px;display:grid}.member-card dt{color:var(--muted);font-size:9px;font-weight:800}.member-card dd{min-width:0;color:var(--ink-soft);overflow-wrap:anywhere;margin:0;font-size:11px}.member-card .member-facility-summary{max-width:none;font-size:11px}.member-card>button{border:1px solid var(--line);background:var(--brand-warm-white);width:100%;min-height:40px;color:var(--ink);border-radius:9px;font-size:11px;font-weight:800}.member-pagination{flex-direction:column;align-items:stretch;padding:14px}.member-pagination>div{justify-content:space-between}.member-pagination button{flex:1;min-height:40px}.member-danger-zone,.retirement-reversal-zone{flex-direction:column;align-items:stretch}.member-danger-zone>button,.retirement-reversal-zone>button{width:100%;min-height:44px}.retired-member-body dl>div{grid-template-columns:88px minmax(0,1fr)}.action-confirm-backdrop{align-items:end;padding:8px}.action-confirm-dialog{border-radius:16px;width:100%;max-height:calc(100vh - 16px);padding:20px 16px}.action-confirm-actions{gap:10px}.action-confirm-actions button{flex:1;min-width:0;min-height:46px}}@media (max-width:1100px) and (min-width:701px){.faq-admin-panes{grid-template-columns:minmax(210px,.8fr) minmax(240px,1fr) minmax(270px,1.1fr)}.faq-admin-pane-body{padding:8px}}@media (max-width:700px){.faq-admin-header-actions{width:100%}.faq-admin-header-actions>button{flex:1}.faq-admin-toolbar{flex-direction:column;align-items:flex-start}.faq-admin-toolbar>div{width:100%}.faq-admin-toolbar button{flex:1}.faq-admin-panes{min-height:0;display:block}.faq-admin-pane{display:none}.faq-admin-pane.mobile-current{display:block}.faq-admin-pane-body{height:auto;min-height:390px;max-height:none}.faq-admin-breadcrumb{margin-top:13px}.faq-preview-list{grid-template-columns:1fr}.faq-preview-body{min-height:390px;padding-inline:14px}.faq-preview-actions{padding-inline:14px}}.row-actions button:disabled,.source-tabs button:disabled{cursor:not-allowed;opacity:.5}.operator-management fieldset{border:1px solid var(--line);border-radius:12px;gap:16px;min-width:0;margin:20px 0;padding:20px;display:grid}.operator-management legend{padding:0 6px;font-weight:700}.operator-management label{gap:8px;font-size:14px;display:grid}.operator-management select,.operator-management input[type=datetime-local],.operator-management textarea{box-sizing:border-box;border:1px solid var(--line);width:100%;min-width:0;min-height:44px;color:var(--ink);background:#fff;border-radius:8px;padding:10px 12px}.operator-management textarea{resize:vertical;min-height:90px}.operator-management .operator-confirm{align-items:flex-start;gap:10px;display:flex}.operator-management input[type=checkbox],.operator-management input[type=radio]{width:18px;height:18px;accent-color:var(--orange-dark);flex:none}.operator-management small.operator-id{margin-top:6px;font-weight:400;display:block}.operator-attention-items{gap:14px;margin-top:16px;display:grid}.operator-attention-items>article{border:1px solid var(--line);border-radius:12px;padding:16px}@media (max-width:600px){.operator-management fieldset{padding:14px}.operator-management button{min-height:44px}.operator-management .operator-table-scroll table{min-width:740px}}.admin-trial-notice{color:#1c5a46;background:#edf7f3;border-bottom:1px solid #cde6db;flex-wrap:wrap;gap:8px 24px;padding:14px 24px;display:flex}.admin-trial-notice span{font-size:13px}.operator-trial-summary,.operator-trial-conversion{background:#fff;border:1px solid #dce4df;border-radius:16px;max-width:760px;margin:24px 0;padding:24px}.operator-trial-conversion fieldset{border:0;gap:16px;padding:0;display:grid}.operator-trial-conversion label{align-items:center;gap:12px;display:flex}.operator-trial-conversion select{min-width:220px;font:inherit;border:1px solid #cdd8d2;border-radius:8px;padding:10px 12px}.operator-trial-conversion input[type=checkbox]{width:18px;height:18px}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}